Mobile Workforce Strategy

• Overview
• Operations Capabilities
  • Overview
  • Sales Operations
  • Marketing Operations
  • Service & Support Operations
  • Services Delivery Operations
  • Project Management Operations
  • Human Resources Operations
  • IT Operations
• Technology Capabilities
  • Overview
  • Salesforce.com CRM Practice
  • Integration Practice
  • Marketing Automation Practice
  • Force.com Application Development Practice
  • Cloud Productivity Solutions Practice
• Agility Capabilities
  • Overview
  • Organizational Agility Assessment & Strategy
  • Mobile Workforce Strategy
  • Cloud Productivity Strategy
  • Enterprise Collaboration Strategy

Options for mobile workforces have never been more prevalent with laptops, tablets and handheld devices vying for the top spot to drive efficiency and effectiveness. The dramatic expansion of network access in cafes, trains, airplanes, cars and home offices means that we can conduct business almost anywhere provided we have the right tools to execute tasks. We help clients analyze the key factors involved in a creating a scalable and sustainable mobile workforce strategy. Key questions include:

• What are the roles within an organization where an optimized mobile strategy could have a high impact on productivity?
• Which responsibilities could be completed more efficiently via mobile devices and which responsibilities will remain highly dependent on an office-based environment?
• Which devices align well with the responsibilities of various roles? Do the various predominate mobile platforms have advantages?
• Are an organization’s processes in alignment with the responsibilities of a mobile worker?