Salesforce Core CRM

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The Foundational Elements of

Your Customer Experience

Under our Salesforce Core CRM practice, we provide expert guidance, advisory, and implementation services for Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Our team of certified Salesforce experts has years of experience helping organizations across diverse industries leverage these powerful Salesforce platforms and build the foundations to transform sales and service workflows, enhancing the overall customer experience.

Salesforce Sales Cloud

Salesforce Sales Cloud is the world’s leading sales automation platform, helping businesses streamline sales processes, automate workflows, increase collaboration, and gain valuable insights into critical revenue and sales performance data.

Our Sales Cloud experts can help you implement and optimize Salesforce Sales Cloud to drive growth, improve productivity, and enhance performance, taking a consultative approach and applying industry-specific best practices to your org design.

Salesforce Service Cloud

Salesforce Service Cloud is a powerful platform that can help you provide top-tier customer service and support, improve customer satisfaction, and increase customer loyalty.

Our Service Cloud experts can help you design, implement, and optimize Service Cloud to enhance your customer service operations and provide a seamless, personalized experience to your customers. Whether you are looking to implement niche Service solutions such as case management, Chatbots, or Digital Engagement or completely transform your organization with Salesforce Service Cloud as your service center, V2 can tailor a program to your needs.

Salesforce Experience Cloud

Salesforce Experience Cloud, formerly Community Cloud, is a robust platform that can help you create engaging, personalized experiences for your customers, partners, and employees.

Our Experience Cloud experts can help you to design, build, and deploy custom communities that enable efficient collaboration, knowledge sharing, and engagement with a digital experience that seamlessly integrates with your brand.

Unlock the Full Potential of

Salesforce Core CRM

Our Salesforce consulting and implementation services are designed to help you get the most out of these powerful Salesforce platforms, whether you’re just getting started with Salesforce or you’re looking to take your existing Salesforce implementation to the next level. We work closely with you to understand your business and technology objectives, current state challenges, and future state goals and develop a roadmap of customized Salesforce solutions that can meet your needs and deliver measurable results.

We pride ourselves on our commitment to excellence and are dedicated to providing services of the highest quality to our clients. Our team of Salesforce experts are always up-to-date with best practices and industry trends, ensuring that we are at the forefront of Salesforce innovation to deliver cutting-edge solutions that drive success.

If you’re looking for a trusted partner to help you unlock the full potential of Salesforce Sales Cloud, Service Cloud, or Experience Cloud, contact us today to learn more about our services and how we can help you achieve your goals with Salesforce.

V2 Supports Out-of-Home Advertising Giant in Converting to Salesforce Lightning

V2 was brought in to help a major out-of-home digital advertiser take a 10-year-old instance of Salesforce Sales Cloud and navigate a transformation from the Salesforce Classic interface to Salesforce Lightning. V2 ran a successful conversion project, providing consulting upfront to ensure an optimal design with highly automated and consolidated business processes.

Read more here

V2 Works with Digital Sports Betting Organization to Launch Service Cloud for Global Service Center

V2 collaborated with one of America’s most prominent digital sports betting organizations to implement an end-to-end omnichannel Service Cloud solution to support their global service agents, with emphasis on an optimized Service Console experience, Amazon voice integration, Chatbots, and AI.

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Proven Partners. Trusted Advisors. Beyond Consulting

V2 Strategic Advisors excels in providing expert Salesforce core CRM services to our clients across key strategic practice areas, leveraging our deep knowledge and expertise. With a focus on sales, marketing, customer service, data analytics, process automation, integration, and change management, we empower businesses to optimize their CRM capabilities, drive growth, and achieve their strategic objectives with the power of Salesforce.

Contact us today to start a conversation, to learn more about our expertise around Salesforce CRM services.