Dreamforce 2023 Day One Recap: Top 10 Salesforce Announcements Unveiled

by | Sep 13, 2023 | Dreamforce, Events, Salesforce

Learn more about the key 2023 Dreamforce Announcements

Unveiling the Future: A Day One Recap of

Dreamforce 2023’s Game-Changing Announcements

Greetings from the heart of Dreamforce 2023 in San Francisco! We’re honored to be present at this pivotal event, and our objective is to provide you with the insightful coverage you need. While today marks day two of the event, we’re taking a step back to analyze the crucial developments and insights from Day One, as these will inevitably shape the discourse and sessions for the remainder of Dreamforce.

As members of the V2 Strategic Advisors team, our commitment is to deliver valuable insights. We are prepared to delve into the top ten announcements that defined Day One and are of significant relevance to Salesforce users. Salesforce, once again, has demonstrated its commitment to innovation, promising a transformative impact on business operations.

Here, we present an analytical breakdown of these essential revelations and their implications for your Salesforce strategies:

V2 at Dreamforce 2023

  1. Einstein 1 Platform

Salesforce’s commitment to artificial intelligence (AI) takes center stage with the unveiling of the Einstein 1 Platform. This revolutionary advancement promises to make AI more accessible and impactful for Salesforce users. Why is this significant? It means that businesses can harness AI-driven insights to boost productivity, enhance customer experiences, and make data-driven decisions with ease, ultimately driving growth and success.

Copilot Studio is set to empower admins
  1. Copilot Studio (Prompt Builder + Skills Builder + Model Builder)

Copilot Studio is set to empower admins and developers with enhanced tools for crafting conversational experiences. With Prompt Builder, Skills Builder, and Model Builder, building custom chatbots and AI-driven interactions becomes more straightforward than ever. This empowers businesses to create personalized and efficient customer interactions, delivering a more engaging experience.

Salesforce Data Graph

3. Data Graphs (in Data Cloud)

Salesforce Data Cloud introduces Data Graphs, providing a comprehensive view of your data landscape so that you can visually understand how your data is connected. Why is this a game-changer? It enables businesses to break down data silos and gain deeper insights across their entire data ecosystem. With a unified data approach, you can drive better decision-making and deliver more targeted marketing campaigns.

Salesforce Data Graph

  1. Marketing Cloud & Commerce Cloud (“More Core”)

Salesforce’s “More Core” approach strengthens the convergence of Marketing Cloud and Commerce Cloud. This synergy enables businesses to deliver seamless and personalized customer journeys, from discovery to purchase. It’s all about providing a unified, consistent experience across every touchpoint.

Salesforce Data Graph
  1. Data Cloud-Triggered Flow

Imagine automating processes based on real-time data updates. Salesforce’s Data Cloud-Triggered Flow does just that. By seamlessly integrating your data workflows, you can react to changing data conditions instantly. This ensures your team stays ahead of the curve and maximizes the value of your data.

Innovations in Team Collaboration from Slack
    1. Slack Innovations

    Salesforce continues to elevate Slack as a collaborative powerhouse. With new innovations, teams can work together seamlessly and efficiently. Combining Slack with Salesforce means improved communication and collaboration, ultimately driving productivity and team cohesion.

    Dreamforce Announcement about Tableau and Data Cloud
    1. Free Data Cloud and Tableau Licenses

    In a move that’s sure to delight businesses, Salesforce is offering free Data Cloud and Tableau licenses. This empowers organizations to harness the power of data analytics and visualization without additional costs. It’s a significant step towards democratizing data access and analysis.

    Dreamforce Announcement about Tableau and Data Cloud
    1. Tenets of Trusted, Ethical & Humane AI

    Salesforce emphasizes the importance of ethical AI with the introduction of the “Tenets of Trusted, Ethical & Humane AI.” This initiative ensures that AI is used responsibly, ethically, and in a way that respects human values. This move aligns with the growing importance of ethical considerations in technology.

    Dreamforce Announcement about Tableau and Data Cloud
      1. Most Sustainable Dreamforce Ever

      Sustainability is a priority at Dreamforce 2023. Salesforce’s commitment to reducing its environmental impact is commendable. This news reflects the growing awareness of the importance of sustainability in business operations. 

      Coming Soon Life Sciences Cloud
      1. New Industry Cloud: Life Sciences Cloud

      Salesforce introduces the Life Sciences Cloud (coming soon), tailored to the unique needs of the life sciences industry. This industry-specific cloud promises to accelerate innovation and streamline processes in pharmaceuticals and healthcare by taking advantage of the Einstein 1 Platform.  

      With these groundbreaking announcements, Salesforce continues to empower businesses to thrive in an increasingly digital world. If you’re at Dreamforce this year, we invite you to connect with us and discover how these innovations can supercharge your Salesforce journey. Additionally if you missed the 2023 Dreamforce Keynote, we’ve got you covered, simply click below to get started and enjoy the announcments as if you were here with us in person!

      Building Trust Starts With A Conversation.

      At V2 Strategic Advisors, we’re here to help you make the most of these exciting announcements. If you’re attending Dreamforce this year, don’t hesitate to reach out and book time with us. We’re eager to collaborate and answer any questions you may have about maximizing your Salesforce investment and leveraging these new features. Together, we can transform your business with the power of Salesforce.

      We look forward to connecting with you in San Francisco!

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      Jill Dignan

      Jill Dignan


      Jill Dignan has over 13+ years of strategic technology consulting experience, working with enterprise and global companies in media and other industries. During her tenure at V2, she has developed a passion for working with business and technology leaders to outline pragmatic transformation roadmaps as well as helping bring consulting and technology solutions to market. . Jill has helped clients in and outside of media devise winning strategies around process improvement, architecture, design, data, analytics, and integration. She currently serves as CGO of V2.