Email: A Lonely Medium for Communication

Email: A Lonely Medium for Communication

Back in November 2011, Mark Zuckerberg announced: “Email is dead.” While to me, that sounds a little harsh, I certainly agree with the root of his sentiment as it pertains to internal email communication in the workplace. If the goal is for employees to communicate...

CRM is a Journey, NOT just a Project

A few months ago, my colleagues and I huddled in our “Zen” creative room (complete with an Apple Think Different poster of Pablo Picasso) and decided that it was time to finally launch the long-awaited and highly anticipated “V2 Blog”. Prior to that meeting, we had...